In 1961, at age 17, a young man left his roots in Quebec, Canada, and immigrated to the United States of America. He came equipped with a burning desire to succeed, and a 17-hour a day, old school work ethic to make it happen. Claude Rodrigue, and his wife Mary, the owners of C R Drywall, Inc., and C R Gas Logs & Fireplaces, Inc. began building in 1963 what has become a great business, forging a highly credible reputation among literally thousands of contractors and homeowners. Claude and his wife, Mary, together have raised four children and five grandchildren.
C R Gas Logs & Fireplaces, Inc. has grown steadily over the past 20 years on the premise of "cutting-edge product diversification, dependable service, and low overhead equals low prices." We don’t jump on the latest fad on the market, but wait until a product is proven for about a year. It is better to let the manufacturer work their bugs out in a lab rather than in our customer’s home.
C R Gas Logs & Fireplaces, Inc. knows it must "be in shape" to compete. We can never take for granted that we have arrived. Over the years, C R has experienced and grown in both strong and weak economies. We regularly look at "the man in the mirror" and ask "How can we improve our performance to meet the changes ahead? How can we better serve the public’s needs?"
Innovating and patenting new products to increase our customer base is part of
C R Gas Logs & Fireplaces’ game plan. Reaching new customers is always a part of that plan. To achieve this requires diligence, desire and dedication. Exposure for the C R name has been made easier through the great many referrals we receive from previously satisfied customers. Advertising is ultimately only as good as one’s performance to back it up. You will hear the phrase "Deeds, not words" used commonly at C R.
C R Gas Logs & Fireplaces, Inc. knows that the key to satisfying people in the marketplace is to find out what they want and give it to them. Trying to over sell or hard close is a mistake as far as we are concerned. We actually recommend that customers shop the other area vendors so they find what they want. If they do not return (although most do) than we feel we have provided a good turn.
Customers today are more informed than ever before. We feel it is a mistake to try to be everything to everybody. People’s needs and employees’ performance can get lost in the process. At C R Gas Logs & Fireplaces, we enjoy meeting and working with all of the varied customers this business attracts. The backgrounds, interests, occupations and kids make dealing with our customers engaging. We are now dealing with second generation C R customers, as well as parents who are downsizing to new homes and calling again with repeat business.
C R Gas Logs & Fireplaces is a full service company, offering wood and gas fireplaces, unvented and vented gas log systems, wood stoves and pellet systems, direct vented and unvented gas stoves, chimney liners, gas and oil furnace flue systems, chimney relining systems and a complete choice of mantle and marble finishes. We are no stranger to building interior and exterior framing to house new fireplaces in existing homes. Our installers are all certified to install fireplaces, as well as gas line. Our company provides brick finishes and even stone custom applications.
Heatilator, a division of Hearth Technologies, Inc., is one of the oldest fireplace manufacturers in the industry, beginning in 1927. C R Gas Logs & Fireplaces, Inc. is the oldest Heatilator distributor in the area, carrying the complete Heatilator fireplace line. In addition, we feature the well proven manufacturers such as Majestic Products, Simpson Dura-Vent, Empire Comfort Systems, Empire Products "Sierra" series, Enviro-Fire/Enviro-Gas, Osburn, Sun Valley, and Vanguard. These products are offered at affordable prices.
C R Gas Logs & Fireplaces, Inc. greatest asset is its staff. Most of our people have been with the company for a minimum of 12 years or more. This longevity says volumes about who we are and our values. The level of technical experience that comes along with this degree of continuity is what brings confidence to every sale and service need. "Knowledge is Power", but this power is neither good nor bad until it is determined how it is used. At C R Gas logs & Fireplaces, Inc. we believe our deeds have stood the test of time and proven that our deeds are proof worthy of our doctrine. |